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Compare Airlines: WN vs. AA |
| Code | Airline | LAX Terminal | Website |
| WN | Southwest Airlines | T1 | www.southwest.com |
| AA | American Airlines | T4 | www.aa.com |
| Southwest Airlines | American Airlines | Industry Average | |||||
| Check In / Security Wait Time |
|
|
 4.06 |
||||
| Airport Terminal |
|
|
3.98 |
||||
| Checked In Luggage Handling |
|
|
3.97 |
||||
| Carry On Luggage Handling |
|
|
4.12 |
||||
| Flight Delays |
|
|
3.89 |
||||
| Seat Comfort |
|
|
3.45 |
||||
| Inflight Entertainment |
|
|
3.32 |
||||
| Inflight Food / Drinks |
|
|
3.25 |
||||
| Cabin Crew |
|
|
4.07 |
||||
| Aircraft |
|
|
3.98 |
||||
| Loyalty Program |
|
|
3.71 |
||||
| Brand Appeal |
|
|
3.76 |
||||
| Overall Rating |
|
|
3.78 |
||||
